Refund policy

Returns or replacement requests will be accepted only if a complete, continuous unboxing video is provided. The video must:

  • Start before opening the sealed package.
  • Clearly show the shipping label and package condition.
  • Show the entire unboxing process without any cuts or edits.
  • Clearly display any damaged, defective, missing, or incorrect product.

Requests submitted without a valid unboxing video will not be eligible for return, replacement, or refund.